Effective Date: 13 Aug 2024
Last Updated: 11 Aug 2025

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At Shawl secret Europe, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.shawlsecreteurope.com and use our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

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• ⁠Information We Collect

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We collect different types of personal data to provide and improve our services, including:

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A. Information You Provide to Us

   •    Personal details: Name, email address, phone number, shipping and billing address.
   •    Payment information: Credit/debit card details, PayPal account, or other payment methods (processed               securely by third-party payment providers).
   •    Account details: If you create an account, we collect your username and password.
   •    Communication data: Any messages, emails, or feedback you send us.

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B. Information Collected Automatically

When you visit our website, we automatically collect certain data, including:
   •    Device & browsing information: IP address, browser type, operating system, and device type.
   •    Usage data: Pages visited, time spent on pages, links clicked, and other website interactions.
   •    Cookies & tracking technologies: We use cookies and similar tracking technologies  to enhance user                 experience (see Section Cookies & Tracking Technologies for details).

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C. Information from Third Parties

We may receive personal data from:
   •    Payment processors (e.g., PayPal, Stripe) to confirm transactions.
   •    Shipping partners (e.g., PostNL, DHL) to provide order tracking.
   •    Social media platforms if you interact with us via Instagram, Facebook, or other networks.

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• How We Use Your Information

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We use your personal data for the following purposes:

✔ To process and fulfill orders – including payment processing, shipping, and order tracking.
✔ To provide customer support – responding to inquiries and handling returns.
✔ To improve our website – analyzing browsing behavior to enhance user experience.
✔ For marketing & promotions – sending newsletters, special offers, and updates (with your consent).
✔ For security & fraud prevention – detecting and preventing fraudulent transactions.
✔ To comply with legal obligations – such as tax reporting and law enforcement requests.

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• How We Share Your Information

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We do not sell or rent your personal data. However, we may share your information with:

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A. Service Providers

We work with third-party companies to help provide our services, such as:
   •    Payment processors (e.g., PayPal, Stripe) to process transactions securely.
   •    Shipping carriers (e.g., PostNL, DHL) to deliver your orders.
   •    Marketing & analytics providers (e.g., Google Analytics, Facebook Ads) to improve our services.

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B. Legal Compliance & Protection

We may disclose personal data if required by law, legal process, or to protect the rights, property, or safety of our business, customers, or others.

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• ⁠How We Protect Your Data

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We implement strict security measures to safeguard your data, including:
✔ Encryption – Secure Sockets Layer (SSL) encryption for all transactions.
✔ Access controls – Restricted access to personal data for authorized personnel only.
✔ Regular security audits – Monitoring for vulnerabilities and security threats.

However, no system is 100% secure. If a data breach occurs, we will notify affected users in accordance with legal requirements.

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• Your Rights Under GDPR

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If you are located in the European Union, you have the following rights under the General Data Protection Regulation (GDPR):

✔ Right to Access – Request a copy of the personal data we hold about you.
✔ Right to Correction – Request corrections to inaccurate or incomplete data.
✔ Right to Deletion (“Right to Be Forgotten”) – Request that we delete your personal data.
✔ Right to Restrict Processing – Request that we limit how we use your data.
✔ Right to Data Portability – Receive your data in a structured format for transfer to another provider.
✔ Right to Object – Object to data processing for direct marketing or legitimate interests.

To exercise your rights, contact us at info@shawlsecreteurope.com. We will respond within 30 days.

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• Cookies & Tracking Technologies

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We use cookies and similar technologies to improve user experience and analyze website traffic.

Types of Cookies We Use:

   •    Essential Cookies – Required for website functionality (e.g., shopping cart, secure login).
   •    Performance Cookies – Collect data on website usage to improve performance.
   •    Marketing Cookies – Used for personalized ads and social media integration.

Managing Cookies:

You can modify your cookie settings in your browser or opt-out of non-essential cookies via our cookie banner.

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• Data Retention

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We retain your personal data only as long as necessary for:

✔ Order fulfillment, legal compliance, and legitimate business purposes.
✔ Marketing purposes (unless you opt out).
✔ Resolving disputes or enforcing agreements.

Once no longer needed, we securely delete or anonymize your data.

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• International Data Transfers

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Your personal data may be transferred outside the European Economic Area (EEA) to countries with different data protection laws. We ensure these transfers comply with GDPR by using:
✔ Standard Contractual Clauses (SCCs) approved by the European Commission.
✔ Privacy Shield Frameworks (where applicable).
✔ Other legally accepted safeguards.

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• Third-Party Links & Social Media

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Our website may contain links to third-party sites (e.g., social media, external stores). We are not responsible for their privacy practices. We encourage you to review their policies before sharing personal data.

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• ⁠Updates to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant updates will be communicated via email or website notifications.

Last updated: 11 Aug 2025

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• Contact Us

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If you have any questions about this Privacy Policy or how we handle your data, please contact us:

📧 Email: info@shawlsecreteurope.com
📍 Address: Driemanssteeweg 68-041, 3084 CB Rotterdam
📞 Phone: +31 6 27 39 31 63

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We take your privacy seriously and will respond to your inquiries as quickly as possible.